Owner reviewing the Private Estate Ledger from away

Private Estate Ledger

Every visit, vendor and receipt. One place. Yours.

The Private Estate Ledger is the secure online record we keep for your property. Open it from anywhere and see exactly what happened at the house, when, by whom, with photos, and what it cost.

What it is

A record, not a dashboard

Most “owner portals” are a login that shows you a green checkmark. The Ledger is the working file we actually run your property from. Every walkthrough report lands in it the day of the visit. Every project has its own page with the quote, the receipts, the photos and the conversation about it. Every hour we spend is logged against your plan. Every manual, permit, warranty and agreement is filed where the next person who needs it can find it.

You see the same record we do, minus the internal notes, so there is never a version of events you have to take on faith.

Private Estate Ledger overview screen
Inside the Ledger

What you can open from your phone

Ledger overview: overnight lows, open projects, upkeep this week and the latest walkthrough
Overview. Overnight lows and the freeze watch, open projects, this week’s upkeep, and the latest walkthrough with photos.
Ledger project page with quote, receipts, photos and conversation
Projects. Each one with its quote, what has been spent, the photos, and a running conversation. Approve a quote with one tap.
Ledger hours tab showing maintenance and concierge hours used and banked
Hours. Maintenance and concierge hours used, remaining and banked, with a line for every entry and what it covered.
Ledger files tab with reports, receipts, manuals and permits by building
Files. Reports, receipts, manuals, permits and agreements, sorted by building. Upload your own; we file ours.

Screens shown with a sample property. Client files are private and never shown.

Everything it holds

Built from the way we actually work

Walkthrough reports

Every visit, dated and photographed, filed the same day. Compare this month to last.

Projects, quotes and receipts

Quoted versus spent on every job, materials passed through at cost with the receipt attached, and a conversation thread so decisions are written down.

Hours against your plan

Maintenance and concierge hours logged by the quarter hour, with what each entry covered and what is banked.

Upkeep calendar

Filters, generator runs, septic, gutters, dock and lift timing, each with its own interval and history, so nothing depends on memory.

Weather watch

Overnight lows for the next four nights and a hard-freeze flag, checked twice a day, so a cold snap gets a visit before it gets a pipe.

Systems and the household manual

Where the shutoffs are, what the furnace takes, who installed the dock, which vendor to call, and the house notes your family and guests need.

Files by building

Manuals, warranties, permits, insurance and the signed agreement, sorted by main house, guest house, boathouse, shop or grounds.

Report an item

See something on your visit? Add it from your phone with a photo. It becomes a project and we pick it up on the next walkthrough.

Who sees what

One record, three views

You, the owner

Everything about your property, every report and receipt, every project cost we have shared, and the household manual. You can add files, report items, approve quotes and message us from any page.

Us, the team

The same record plus our internal notes, access details and the working checklist. Only Jeremy and Heather hold a team login.

A project manager or contractor

When a large project is underway, your project manager gets a view limited to that work: the areas, projects and files they need, nothing about your household or schedule.

Access codes, alarm details and your travel schedule are never written into the Ledger. Those live in your signed access sheet, held separately.

Evergreen plan estate
Included with

Evergreen and Heritage. Optional on Home Watch and Sentinel.

The Ledger is included in the Evergreen and Heritage plans, and is built as part of onboarding for every Elite estate. Home Watch and Sentinel clients can add it for $95 a month; walkthrough reports still arrive by email either way.

There is nothing to install. It runs in the browser on your phone or laptop, with your own login.